Course Outline

• Cisco Unified Communications Manager Introduction
  • Describing the role of Cisco Unified Communications Manager, its architecture and its deployment and redundancy options.
  • Performing Initial Cisco Unified Communications Manager Configuration
  • Deploying Endpoints and Users
  • Deploying IP Phone Services
• Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
  • Describing Dial Plan Components
  • Implementing Endpoint Addressing and Call Routing
  • Implementing Calling Priviliges
  • Implementing Call Coverage in Cisco Unified Communications Manager
• Implementation of Single-Site Off-Cluster Calling
  • Analising Single-Site Off-Cluster Calling Requirements
  • Implementing PSTN Access Using MGCP Gateways
  • Describing Cisco IOS H.323 and SIP Gateways
  • Implementing PSTN Access Using H.323 Gateways
  • Describing the Cisco Unified Border Element
  • Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
  • Using the Cisco Unified Border Element for URI Dialing
  • Describing Dial Plan Interworking
• Media Resources
  • Decribing Media Resources in Cisco Unified Communications Manager
  • Implementing Annunicators and MOH
  • Implementing MTPs
• Audio and Video Conferencing
  • Describing Conferencing Devices and their Functions
  • Implementing Conference Bridges
  • Describing Cisco TelePresence MSE 8000
  • Implementing Cisco TelePresence Server
  • Implementing Cisco TelePresence Conductor
• Quality of Service
  • Analysiing Quality of Service Requirements
  • Describing QoS Components and their Functions
  • Implementing Marking
  • Implementing Policing and Shaping.