Pega Training

Pega Training handles customer relationship management and business process management. Using Pega improve the efficiency of a number of high volume, high importance operations by more than 50%.

Pega Training Curriculum

BPM Overview, Project Implementation Methodology, Class Structures & Hierarchy

Introduction to BPM
Introduction to PRPC
Smart BPM
Build for change
Application Documents
DCO
Application express
PRPC frameworks
Class structure in PRPC
ECS
Inheritance
Class groups

Data Modeling

Define PRPC classes
Data branch
Property Types and Modes – Single and page properties

Process Flow – Flow & Flow Actions, SLA

Different flow shapes and their purpose
Usage
Creation
Flow Actions
SLA – Creation, Usage

User Interface

Properties display and validation
Layouts
Harness
Sections
Style Branding

Decision Rules

Creation of different decision rules, usage in flows and activities.

Declarative rules

Forward chaining
Backward chaining
RDE
Declare constraints
Declare triggers
OnChange

Case Management

Work flow
Units of work
Work status
Locking
Design correspondence
Send correspondence

PRPC Database Concepts

Role of PegaRules DB
Link between rules and DB
Basic tables
Exposing column properties

Activities

Definition
Configuration
Steps
Parameters
Security
Common methods

Integration with external systems

SOA
HTTP
SOAP
WSDL
Connectors & Services
Listeners
Connect SQL

Rule Management & Security

Rule
Ruleset
Ruleset version
Rule resolution algorithm
Operator ID
Access group
Access role
Privilege

Performance, PRPC Guardrails & Topics revision.

Clipboard
Alerts
Pre-flight
PAL
DB trace
Tracer
SMA
10 guardrails
Iterative approach
Class structure
Build for change
Design intent driven process
Security and object.

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