Salesforce Training explains in-depth concepts of Salesforce performance accelerator combined the CRM with the Work.com, customer lead data and performance management application from Data.com.
SalesForce Training Curriculum
Cloud Computing Fundamentals
This module, will give an overview about cloud computing, SAAS, PAAS, Sales Force CRM concepts etc…
Introduction to the Cloud Computing
Evolution of Cloud Computing
Classification of Cloud Computing
SAAS (Software as a service)
PAAS (Platform as a service)
IAAS (Infrastructure as a service)
Sales Force CRM Concepts
What is CRM?
The SalesForce customer relationship management (CRM) product, which is composed of Sales Cloud, Service Cloud, Marketing Cloud,
How CRM can help?
Customization in sales force CRM
App Set-up in SFDC
Admin Set-up in SFDC
Salesforce Cloud Overview
Apex Data Loader In SalesForce
Data Loader is a client application for the bulk import or export of data that uses it for insert, update, delete, or export Salesforce records (SFDC). In this module, we will let you know how to create custom profiles, fields, Customize lookup fields, Validating the fields and how to use field- level security.
Create custom profiles & custom fields
Define dependent pick list
Customize lookup fields
Customize validation & formulas
Customize page layouts
Customize standard related lists
Use field-level security
Workflow In SalesForce
This section will define the architecture of workflow consisting of customised rules, tasks and alerts.
Set up workflow rules
Set up workflow tasks & alerts
After the workflow is defined, appropriate approvals are required, therefore understand the approvals segment in SalesForce training.
Plan approvals using workflow
Create workflow approvals
Security & Access In SalesForce
Demonstrats how to Set up security and user restrictions in this module of training.
Create & Manager Users
Set Organization-Wide Defaults
Role transfer, mass transfer, Login history, role hierarchy and much more taught in SalesForce training.
Learn about record accessed in SFDC
How to Create the role hierarchy in SFDC
Learn about role transfer & mass Transfer functionality Profiles
SalesForce Data Loader
When running Data Loader from the command line, you can specify the configuration parameters in a file.
User mass delete
How to use conditional highlighting, summary formulas, basic and advanced filters etc.. in this module.
Create custom reports in SFDC
Use advanced filters
Use conditional highlighting in SFDC
Use custom summary formulas
By the end of this module, you will have a clear understanding about Dashboard and its components.
Learn about custom objects
Learn about custom tabs
Learn about custom web tabs
SalesForce App Exchange
Salesforce AppExchange is Salesforce.com’s cloud computing marketplace, through which end users can access, download and install custom software applications.
Install an SFDC app exchange
Visual Force In SalesForce
This article in SalesForce training introduces Visualforce. It illustrates the major areas of functionality, provides an example of the MVC paradigm in action, shows how to include database integration, and demonstrates how to create your own components.
Introduction and Tools to VF
Purpose of SFDC Visualfoce
SalesForce VisualForce Controllers
A Visualforce controller is a set of instructions that specify what happens when a user interacts with the components specified in associated Visualforce markup, such as when a user clicks a button or link. Controllers also provide access to the data that should be displayed in a page, and can modify component behavior.
SFDC VF Variables and Formulas
Standard Controllers and Standard List Controllers
Custom Controllers and Controller Extensions
Using static resources and custom components
Styling VF pages
Links and tabs with VF
ADVANCED SALESFORCE TRAINING
APEX In SalesForce
Apex is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on the Force.com platform server in conjunction with calls to the Force.com API.
You can define triggers for top-level standard objects that support triggers, learn how to invoke Apex, as Apex code can be initiated by Web service requests and from triggers on objects.
Objects and Interfaces
Developing Apex in managed packages
SalesForce Objects And The Database
This module provides a list of standard objects, their standard fields and you can also learn how an object evaluates Salesforce Object Query Language (SOQL) or Salesforce Object Search Language (SOSL) statements on-the-fly in Apex by surrounding the statement in square brackets.
What is an Object
SOQL and SOSL Queries.
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