SalesForce Training

Salesforce Training explains in-depth concepts of Salesforce performance accelerator combined the CRM with the Work.com, customer lead data and performance management application from Data.com.

SalesForce Training Curriculum

Cloud Computing Fundamentals

This module, will give an overview about cloud computing, SAAS, PAAS, Sales Force CRM concepts etc…

Introduction to the Cloud Computing
Evolution of Cloud Computing
Classification of Cloud Computing
SAAS (Software as a service)
PAAS (Platform as a service)
IAAS (Infrastructure as a service)
Public Cloud
Private Cloud
Sales Force CRM Concepts

What is CRM?

The SalesForce customer relationship management (CRM) product, which is composed of Sales Cloud, Service Cloud, Marketing Cloud,

How CRM can help?
Customization in sales force CRM
Personal Setup
App Set-up in SFDC
Admin Set-up in SFDC
Salesforce Cloud Overview
Sales Cloud
Service Cloud

SALESFORCE EDITIONS:
Apex Data Loader In SalesForce
Data Loader is a client application for the bulk import or export of data that uses it for insert, update, delete, or export Salesforce records (SFDC). In this module, we will let you know how to create custom profiles, fields, Customize lookup fields, Validating the fields and how to use field- level security.

Organization Administration
Customization
Create custom profiles & custom fields
Define dependent pick list
Customize lookup fields
Customize validation & formulas
Customize page layouts
Customize standard related lists
Use field-level security
Workflow In SalesForce

This section will define the architecture of workflow consisting of customised rules, tasks and alerts.

Define workflow
Set up workflow rules
Set up workflow tasks & alerts
Approvals

After the workflow is defined, appropriate approvals are required, therefore understand the approvals segment in SalesForce training.

Plan approvals using workflow
Create workflow approvals
Security & Access In SalesForce

Demonstrats how to Set up security and user restrictions in this module of training.

Create & Manager Users
Set Organization-Wide Defaults

Role transfer, mass transfer, Login history, role hierarchy and much more taught in SalesForce training.

Learn about record accessed in SFDC
How to Create the role hierarchy in SFDC
Learn about role transfer & mass Transfer functionality Profiles
Login History
SalesForce Data Loader

When running Data Loader from the command line, you can specify the configuration parameters in a file.

User mass delete
SalesForce Reports

How to use conditional highlighting, summary formulas, basic and advanced filters etc.. in this module.

Create custom reports in SFDC
Use advanced filters
Use conditional highlighting in SFDC
Use custom summary formulas
SalesForce Dashboards

By the end of this module, you will have a clear understanding about Dashboard and its components.

Learn about custom objects
Learn about custom tabs
Learn about custom web tabs
SalesForce App Exchange

Salesforce AppExchange is Salesforce.com’s cloud computing marketplace, through which end users can access, download and install custom software applications.

Install an SFDC app exchange
Visual Force In SalesForce

This article in SalesForce training introduces Visualforce. It illustrates the major areas of functionality, provides an example of the MVC paradigm in action, shows how to include database integration, and demonstrates how to create your own components.

Introduction and Tools to VF
Purpose of SFDC Visualfoce
MVC Architecture
SalesForce VisualForce Controllers

A Visualforce controller is a set of instructions that specify what happens when a user interacts with the components specified in associated Visualforce markup, such as when a user clicks a button or link. Controllers also provide access to the data that should be displayed in a page, and can modify component behavior.

SFDC VF Variables and Formulas
Standard Controllers and Standard List Controllers
Custom Controllers and Controller Extensions
Using static resources and custom components
Styling VF pages
Overriding buttons
Links and tabs with VF
Using JavaScript in VF Pages

ADVANCED SALESFORCE TRAINING
APEX In SalesForce

Apex is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on the Force.com platform server in conjunction with calls to the Force.com API.

Collections
Loops
Apex Scheduling
Triggers

You can define triggers for top-level standard objects that support triggers, learn how to invoke Apex, as Apex code can be initiated by Web service requests and from triggers on objects.

Invoking Apex
Classes
Objects and Interfaces
Testing Apex
Dynamic Apex
Batch Apex
Debugging Apex
Deploying Apex
Developing Apex in managed packages
SalesForce Objects And The Database

This module provides a list of standard objects, their standard fields and you can also learn how an object evaluates Salesforce Object Query Language (SOQL) or Salesforce Object Search Language (SOSL) statements on-the-fly in Apex by surrounding the statement in square brackets.

What is an Object
SOQL and SOSL Queries.

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