TOPICS

Course Outline
1. Intro to Cyber Resilience
What is cyber resilience?
Benefits of cyber resilience
Terms
Purpose of balancing
2. Risk management
What is risk management?
Purpose of risk management
Terms: Risk, asset, vulnerability, and threat
Actions to address risks and opportunities
3. Managing Cyber Resilience
Purpose and scope of a management system
Components of a management system
Relevance of common management standards and best practice frameworks to cyber resilience
Management, governance, and compliance
4. Cyber Resilience Strategy
What is cyber resilience strategy intended to achieve?
Cyber resilience activities that should be aligned with IT service strategy
Purpose and key features of the control objectives
Interactions between the following ITSM processes and cyber resilience
5. Cyber Resilience Design
What is cyber resilience design intended to achieve?
Cyber resilience activities that should be aligned with IT service design
Purpose and key features of the control objectives
Interactions between the following ITSM processes and cyber resilience
6. Cyber Resilience Transition
What is cyber resilience transition intended to achieve?
Purpose and key features of the control objectives
Interactions between the following ITSM processes and cyber resilience
7. Cyber Resilience Operation
What is cyber resilience operation intended to achieve?
Purpose and key features of the control objectives
Interactions between the following ITSM processes and cyber resilience
8. Cyber Resilience Continual Improvement
What is cyber resilience continual improvement intended to achieve?
Maturity models and their purpose
Purpose and key features of the control objectives
How the seven-step improvement process can be used to plan cyber resilience improvements
How to use ITIL CSI approach to plan cyber resilience improvements
9. Cyber Resilience Roles and Responsibilities
Segregation of duties and dual controls.